Missed Appointments

Last Updated: Friday, 01 August 2025

In the past month there have been

70

missed appointments at the surgery.

Failing to turn up for an appointment and not contacting the surgery to cancel it has an adverse effect on other patients and  the smooth running of the surgery. It leads to:

•  An increase in the waiting time for appointments
•  Frustration for both staff and patients
•  A waste of resources
•  A potential risk to others’ health

Missed appointments cost the NHS £1 billion last year.

Help us save money by letting us know if you can’t make an appointment as early as possible.

Reply to your text message appointment reminder with the word “CANCEL” to automatically cancel your appointment.

Or contact the reception team on 01704 876363.

Thank you.